Customer service can put themselves in their customers’ shoes and advocate for them when necessary.Ĭustomer feedback is priceless, and these CSRs can gather that for you. They love to talk and understand the value of good communication skills. They’re patient, empathetic, and passionately communicative. The best CSRs are genuinely excited to help customers. Based in New York, Paris, Sydney, Madrid and London, the company currently has over 500 employees.Ī Customer Service, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Aircall was founded and has raised over $226 million in funding. It is designed to enable delightful moments of human connection. Aircall was built to make phone support easy to manage – accessible, transparent, and collaborative.Īircall believes that a great conversation is the most powerful way to communicate with customers, prospects, candidates, and colleagues. A voice platform that integrates seamlessly with popular productivity and helpdesk tools. Location : Paris, Ile-de-France, France 75000Īircall is the cloud-based call center and phone system of choice for modern businesses.
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